Welcome to Green OX

PRIVACY AND COOKIE STATEMENT OF GREEN OX

1. Introduction

We are Green OX Europe B.V and Green OX Green Ox Pallet Technology, LLC (hereinafter: “Green OX ” or “we”). With this privacy statement, we inform you how we manage and prioritize the protection of your personal data. At Green OX, we recognize the importance of safeguarding your personal data and are committed to adhering to the highest standards of data protection. This privacy statement outlines the types of personal data we collect, how we use them, and the duration for which they are retained. Additionally, we inform you about your rights as a data subject and how you can exercise them by contacting us.

Whether you're a valued customer or a visitor to our website, we only utilize your personal data in accordance with this privacy statement. We are aware of our obligations and your rights based on the latest privacy legislation.

2. Who are we?

Green OX is a concern consisting of two key entities: Green Ox Pallet Technology, LLC and Green OX Europe. Green Ox Pallet Technology, LLC, headquartered in Oklahoma, USA, and Green OX Europe, based in Eerbeek, The Netherlands.

Green Ox Pallet Technology, LLC and Green OX Europe operate as joint controllers, as defined in Article 26 of the General Data Protection Regulation (GDPR). However, for the purposes of this privacy statement, Green OX Europe acts as the representative of Green OX Pallet Technology, LLC within the European Union (EU).

Green OX Europe B.V., with (registered) offices in (6961 EK) Eerbeek at Loubergweg 10, is responsible for determining how, and for which purposes your personal data are used. Therefore, Green OX Europe serves as the primary point of contact for data protection matters within the EU.

3. Which personal data about you do we use?

At Green OX, we are committed to being transparent about the personal data we collect and how we use them. Our data collection practices are designed to ensure that your privacy is protected at all times, whether you actively provide the data to us or if we collect the data when you visit our website.

3.1 Personal data that we obtain directly from you

When you actively provide us with personal data, we ensure that they are handled with care and in accordance with this privacy statement. This occurs, for instance, when you contact us using our contact form or by sending us an email, or when you engage with our products or websites. The personal data you provide may include your name, the name of your employer, email address, contact information, location, and any other information you choose to share with us.

These data can be collected via email, phone, or other online systems, including our website. While sharing data with us is not mandatory, certain information may be necessary to provide our services. We only process the data that are essential for these purposes. We do not always process all listed data, only as far as this is necessary.

3.2 Personal data that we do not obtain directly from you

In addition to the information you provide, we may also collect, generate, store, and/or use data about you through various interactions, such as your use of our website or when you contact us. This may include technical information (like your IP address and browser type), date and time of interactions, device type, operating system, and other relevant data.

When you visit our website, we may gather data such as URLs, clickstream information, page response times, interaction details (e.g., scrolling and clicks), and methods used to browse our website. We utilize this information to enhance your browsing experience and improve our services.

Furthermore, we may receive personal data about you from other sources. In such cases, we will inform you about the nature and origin of this data, the purposes for which we process it, and the legal basis for doing so.

4. Why do we use your personal data?

We only process your personal data if we have a lawful basis to do so. Below, we outline the purposes and legal grounds for processing your personal data.

4.1 Services

We may process your personal data to fulfill our contractual obligations or to take steps at your request prior to entering into a contract. This includes activities such as offering, registering, and delivering orders of our products. Additionally, we process data for payment processing, maintaining accounts, and managing documents and files necessary for the performance of agreements.

In certain instances, we may process your personal data to pursue our legitimate interests. For example, we may evaluate customer satisfaction regarding our products and services or manage our website and internal operations. This includes troubleshooting, data analysis, testing, research, and statistical purposes. Furthermore, we may engage in promotional and marketing activities, including targeted advertising, based on our legitimate interests. We also process personal data for administrative and professional purposes, such as responding to inquiries or requests not covered by this privacy statement.

4.2 Marketing information and promotional purposes

If you have provided consent to receive information about new products, services, promotional events, and marketing campaigns via email, phone, or mail, we will use your personal data accordingly. This may include sending you promotional materials and updates about our offerings.

In some cases, we may rely on our legitimate interests to send communications or conduct market research and surveys. For instance, we may send marketing communications to existing customers unless they indicate otherwise. You have the right to modify your preferences or unsubscribe from marketing communications at any time. You can do so by using the unsubscribe links provided in our marketing messages or by contacting us directly.

5. Cookies

We value transparency in our data practices, including how we utilize cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. They serve various purposes, including improving website functionality and aiding in marketing activities. Below, we outline our approach to cookies and the types we use. Cookies do not always process personal data but can for example be used to distinguish you from other users of the website.

We do not deploy tracking cookies on your device without your consent. Instead, we only utilize necessary, functional, performance, and analytical cookies.

You have the option to opt out of cookies by configuring your internet browser settings to reject them. Additionally, you can manage previously stored information, remove cookies, or adjust settings through your browser preferences. However, please note that third parties may also use cookies over which we have no control.

5.1 Functional cookies

These cookies are essential for the proper functioning of our website. They enable you to access and use our website. Functional cookies recognize you when you return to our website and remember your preferences such as language setting when you change webpages.

5.2 Analytical cookies

We use analytical cookies, including Google Analytics, to gather statistical data such as the number of visitors and their interactions with our website. This information is anonymized and aggregated, helping us improve our website and user experience.

5.3 Tracking cookies

Tracking cookies track your website visits, the pages you view, and the links you click. We utilize this information to personalize our website and tailor advertisements based on your interests. In some cases, we may share this data with third parties, including internal and external (advertising) partners, for these purposes.

5.4 Cookie overview

Please refer to the table below for an overview of the cookies we use, their types, and the parties responsible for managing them. 

Note: Google Analytics is one of the analytical cookies we are using. We have concluded a processor agreement with Google. Settings on the sharing of data have been deactivated. We also do not use any other Google services in combination with the Google Analytics cookie.

6. Security

Safeguarding the security of your personal data is paramount. We have implemented a comprehensive array of technical, operational, and administrative measures in accordance with legal requirements to protect your personal data from unauthorized access, use, or disclosure.

However, it's important to note that while we take extensive measures to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

It's important for you to play a role in maintaining the security of your personal data as well. Therefore, we ask you to not share any sensitive information with us or any third parties. By exercising diligence, you can further enhance the security of your personal information.

7. External suppliers and service providers

We collaborate with internal and external suppliers and service providers, such as professional advisers, legal advisers, and other consultants. Some of these entities may process your personal data on our behalf. This includes activities such as website hosting, delivery services, and payment processing. Additionally, we may share your data with search engine services, regulatory bodies, enforcement agencies, shareholders and potential buyers or sellers in the event of a (partial) acquisition.

We are committed to ensuring that these suppliers and service providers adhere to the agreed-upon standards for data security. They are authorized to utilize your data solely for the purpose of providing services to us and are prohibited from using the data for their own commercial purposes. If any of these external suppliers are situated outside the European Economic Area (EEA), where local legislation may not offer the same level of data security, we will implement measures to safeguard your data.

7.1 Websites of third parties

Our website may provide links to various social media platforms, including Facebook, Instagram, LinkedIn, and Google (Maps). Please be aware that these third-party websites operate under their own privacy policies, and we assume no responsibility or liability for their practices. We encourage you to review their privacy and cookie policies before sharing any data on or with these platforms.

7.2 The locations where we can process your personal data

We primarily process your personal data within the European Economic Area (EEA). However, it's important to note that your data may be transferred to areas outside the EEA if necessary. For example, data provided through our website may be processed, stored and hosted in the USA. While data processing may occur in the USA, we adhere to the data protection standards mandated by the GDPR when handling personal data of individuals within the EU. This ensures that your privacy rights are respected and protected, irrespective of the location where data processing takes place.

We do not share personal data with third parties outside the EEA unless explicitly stated in this policy. If we do transfer personal data outside the EEA, it will be done solely to fulfill our contractual obligations to you or to take steps at your request prior to entering into a contract.

Any transfer of your data outside the EEA will be conducted in accordance with applicable data protection laws, ensuring that your rights and protections are upheld throughout the process.

7.3 Retention of personal data

We retain your personal data for as long as necessary based on our relationship with you. This retention period may be determined by website visits, placed orders, ongoing business relationships or legal requirements. Additionally, your personal data may be managed by third parties located outside the EEA, as indicated in section 7.3. However, we remain accountable for the processing of your personal data, regardless of the location where it is managed.

8. Your rights concerning the processing of your personal data

• Your personal data belongs to you, and as such, you have certain rights that you can exercise. We have outlined these rights below. If you wish to exercise any of these rights, please contact us using the contact details provided at the bottom of this statement.
• The right to access the personal data we hold about you;
• The right to request correction of any incorrect personal data;
• Under certain circumstances, the right to request restriction of processing or deletion of your personal data;
• Under certain circumstances, the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;
• Under certain circumstances, the right to request the transfer of your personal data to another organization at your request;
• The right to withdraw your consent, if consent is the legal basis for processing your personal data;
• The right to object to our processing of your personal data;
• The right to object to direct marketing.

9. Amendments to our conditions

We regularly update this privacy statement to ensure that it accurately reflects our data handling practices and complies with applicable laws and regulations. All updates will be posted on this page. This privacy statement was last updated on [11-04-2024].

We are committed to maintaining transparency and keeping you informed about any changes to our privacy practices. If you have any questions or concerns about our privacy statement, please don't hesitate to contact us.

10. Controller and contact details

We value your inquiries, feedback, and requests regarding this privacy statement and the processing of your personal data. For more information about the rights outlined above or for general inquiries, please feel free to contact us. You can reach us via email at marketing@greenoxeurope.com or by postal mail addressed to Loubergweg 10, 6961 EK, Eerbeek.

11. Complaints

If you have any questions, remarks, or concerns about how we manage your personal data, we encourage you to reach out to us in the first instance.

However, if you are dissatisfied with our response to your inquiries or requests, you have the right to lodge a complaint with the Dutch Data Protection Authority, the supervisory authority responsible for overseeing compliance with data protection laws in the Netherlands.